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Reviewed by: Loh Chee Kong
Our non-verbal signals often
betray our true intentions. But
they can also be harnessed to
influence people around you and
counter attempts by others to
covertly exert superiority in a
meeting.
Think about this: How many of
us realise that most people
increase their feet movement
when they lie?
According to the author, feet
“fidget, shuffle or wind around
each other or around the furniture”
when a person is not telling the truth.
And look out for tapping feet or what seasoned poker players
called “happy feet” the next time you play poker. This is a
signal of high confidence and means that the player’s hand is
strong.
Speaking of confidence, few non-verbal signs can match the
amount of confidence the “I-have-all-the-answers” posture
exudes: Leaning back in your seat, with your hands behind your
head and fingers interlocked.
The way to burst the air of superiority when someone is trying
to intimidate you with this gesture? Hand him a document
so that he has to move his hands from behind his head and
lean forward to take it, and match his previous posture.
From head to toe, the author offers tips on how to decipher
non-verbal signals and use them to your advantage in a business
setting.
Learn to differentiate a fake smile from a genuine one and
how to impress someone within seven seconds.
The book also touches on body language across different
cultures, including how a “goodbye” wave can mean “come
here” in Peru and an insult in Greece.
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